Emmaus — Support
Contact us: support@getemmaus.app
We read every message and reply as soon as we can.
Common questions
How do I manage or cancel my subscription?
Emmaus Premium is billed by Apple. Open Apple Account › Subscriptions on your iPhone (Settings › your name › Subscriptions) to change or cancel anytime. Canceling during the 7-day free trial means you won't be charged.
How do I restore a purchase?
In the app, go to Settings › Subscription › Restore Purchases, or tap Restore on the paywall.
How do I delete my account and data?
In the app: Settings › Account › Delete Account. This permanently deletes your profile, journals, prayers, conversations, and what the companion remembers. (An Apple-billed subscription must be canceled separately in your Apple Account settings.)
What does the companion remember about me, and can I remove it?
Yes — Settings › What Emmaus remembers shows everything, and you can pin or delete any memory. See our Privacy Policy for the full picture.
Something the AI said concerned me.
Every AI message has a Report a concern control — use it and we'll review promptly. You can also email us directly.
If you're in crisis
Emmaus is not a crisis service, a therapist, or a substitute for professional care. If you're struggling, please reach a real person now: in the U.S., call or text 988 (Suicide & Crisis Lifeline), text HOME to 741741 (Crisis Text Line), or call 911 in immediate danger. You matter, and your life matters to God.